Our Promise
We At LAMAR Hotels & Resorts are aiming to give you authentic and sustainable advantage in an increasingly competitive market. Through building strong working relationship with you and your team - and delivering expert interventions that generate maximum results and value. Here are an overview of the key support functions and hotel management services we offer:
Our talented team will execute the developed standard operating procedures (SOP’s) that are specifically designed to put LAMAR Hotels & Resorts properties ahead of the competition.- The consistency of business excellence based on continues process renovation.
- To continuously measure customer satisfaction/ team members satisfaction and financial impact (Bottom Line) through a well-defined tracking system. “What Gets Measured Gets Done”
- Our skilled and motivated team is equipped with the tools, knowledge and the mindset to naturally deliver our company promises.
- Bringing the best out of the most valued asset (our people), Development of our people is the key to LAMAR Hotels & Resorts success. And we are working to create an environment where colleagues feel engaged and passionate about the business.
- To focus on maximizing profit, increasing volume and minimizing cost without cannibalizing the standard.
- Keeping in touch with the ever changes in business climate. And anticipating the future.
- Our marketing efforts are focused on how best to communicate with our existing and prospective guests and business partners.
- We provide our hotel owners with the most suitable performance measures and tools available to enable us to benchmark our performance against our competitors.
- We are always looking at methods of generating additional revenue and we develop plans to create opportunities to sell, up-sell and re-sell to customers.
- Our involvement in any project is to review every aspect of a project continually, to ensure it delivers the best value for the Investors.
- We offer our hotel owners the benefit of extensive industry-specific experience.
- Effective and efficient management is the key to the successful delivery of capital expenditure projects.
